Contact us

The CRB has various communication channels, please use the appropriate link below to find out more.

Before contacting us you may find it useful to take a look at our Frequently Asked Questions (FAQs) - you may find the information you need there.

If you can't find the information you're looking for, please check our contact channels page for details of how to get in touch with us.

Individual applications

The most frequent questions asked by individual applicants are covered on the Directgov website. Information includes eligibility, application forms and application progress.

Applications from businesses

The most popular questions asked by businesses are covered in detail on the Businesslink website. Guidance includes eligibility, application forms, portability and identity checking.

Information about the CRB

Corporate and business information about the Criminal Records Bureau, reviews, strategy and policy is covered in the sections of this website. 

• read the most frequently asked questions about our business
• not sure what something means? Check our glossary