About us

Established in 2006, the Identity and Passport Service provides accurate and secure records of key events and trusted passport operations.

Our work

Put simply, the Identity and Passport Service (IPS) is 'one organisation with two services':

  • providing passport services for British nationals residing in the UK and, in association with our partners at the Foreign and Commonwealth Office, to those residing overseas
  • administering civil registration in England and Wales

Each year we issue over 5 million passports - exceeding our customer service performance targets. We provide a passport validation service (PVS) to support the business community and government departments in preventing fraud. We have seven regional passport offices and over 50 passport interview offices across the United Kingdom.

The General Register Office (GRO) joined with IPS in 2008. GRO oversees the system of civil registration in England and Wales: it administers the marriage laws and secures the provision of an efficient and effective system for the registration of births, stillbirths, adoptions, civil partnerships, marriages and deaths

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