Impact assessment

New Equality Advisory and Support Service Specification

The Government Equalities Office (GEO) is commissioning a new Equality Advisory and Support service. The service is intended to replace the …

From:
Government Equalities Office
Published
15 December 2011
This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

New Equality Advisory and Support Service Specification (PDF file - 767kb)

PDF, 749 KB, 75 pages

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Details

The Government Equalities Office (GEO) is commissioning a new Equality Advisory and Support service. The service is intended to replace the helpline currently run by the Equalities and Human Rights Commission (EHRC).

A Review was carried out by GEO between August to October in 2010. The Review asked two fundamental questions: firstly, should government continue to fund information, advice and support for potential victims of discrimination and secondly, should the EHRC continue to be responsible for delivering this service.

The Review concluded that Government should continue to fund information and advice to potential victims of discrimination and human rights breaches. This was because of Government’s commitment to ensuring access to justice and, in particular, to helping people to resolve their problems informally (i.e. before the point a claim is made and even before it is necessary to access formal alternative dispute resolution). The Review also concluded that the Government should not fund the EHRC to deliver this service. Therefore, Government has decided that it will commission a new service from a private sector or civil society organisation or a combination of both.

This is the specification for the new service.

Date: Thu Dec 15 10:32:38 GMT 2011

Full Document

Published 15 December 2011